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Whether you’ve got a question, need to file a claim or just want to learn more about CarShield, we’d love to hear from you!

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Let’s face it, all vehicles get older and break down at some point. While we wish your vehicle would run smoothly forever, we’ll make sure you get your life back on track and your vehicle in case the unexpected happens.

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Our FAQ is your clear, concise, and unbiased guide to getting your vehicle covered. You’ll find answers to frequently asked questions about our company, extended auto warranties, and how vehicle service contracts work.

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We'd like to hear what's on your mind. If you have a suggestion for us, problem with your policy, or question for our company please let us know.

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Customer Service:
M-F 7:00AM – 6:00PM (CST)
SAT 8:00AM – 3:00PM (CST)

Payment Processing:
M-F 7:00AM – 8:00PM (CST)
SAT 8:00AM – 5:00PM (CST)

M-F 7:00AM – 8:00PM (CST)
SAT 8:00AM – 5:00PM (CST)

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